Frequently asked questions
If you have anything else you want to ask, reach out to us.
What is HealthCheck?
HealthCheck is a revolutionary health app designed to connect Overseas Filipino Workers (OFWs) with experienced doctors through live video calls, live chat, and other interactive features. It aims to provide convenient and accessible healthcare services to OFWs, regardless of their location.
How does HealthCheck work?
HealthCheck allows users to schedule live video consultations with qualified doctors at their convenience. Users can also engage in real-time chat sessions with healthcare professionals, sharing symptoms, asking questions, and receiving personalized medical advice.
Who are the doctors available on HealthCheck?
HealthCheck collaborates with a network of certified doctors who specialize in various fields of medicine. These professionals are carefully vetted to ensure they meet our standards of expertise and professionalism.
What types of medical issues can I discuss on HealthCheck?
You can consult with our doctors about a wide range of health concerns, including general health inquiries, chronic conditions, mental health issues, medication management, and more. However, HealthCheck is not intended for emergencies or life-threatening situations. In such cases, please seek immediate medical assistance.
Is my information kept private and secure on HealthCheck?
Yes, protecting your privacy and confidentiality is our top priority. HealthCheck employs robust security measures to safeguard your personal and medical information. All interactions with doctors are encrypted, and we adhere to strict privacy regulations to ensure your data remains secure.
Can I use HealthCheck outside the Philippines?
Yes, HealthCheck is designed to cater to the needs of OFWs regardless of their location. As long as you have a stable internet connection, you can access our services from anywhere in the world.
Is HealthCheck available 24/7?
Our platform operates round the clock to accommodate the varying schedules of OFWs across different time zones. You can book consultations and engage with doctors at any time that suits you best.
Can I get prescriptions through HealthCheck?
Yes, our doctors may prescribe medications as needed during consultations. These prescriptions can be conveniently sent to your preferred pharmacy for pickup or delivered to your doorstep, depending on local regulations and availability.
How do I provide feedback or report issues with HealthCheck?
We value your feedback and strive to continuously improve our services. You can share your thoughts, suggestions, or report any issues by contacting our customer support team through the app or via email. Your input helps us enhance the HealthCheck experience for all users.